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EVA Air

EVA Air is the second largest airline in Taiwan, serving some 50 cities across Asia, Oceania, Europe, and North America. They are also a proud member of the Star Alliance family, the world's largest airline network.

Currently they will accept dogs, cats, and rabbits as checked baggage in the cargo hold of the aircraft only. Pets and carriers are not considered part of a passenger's free baggage allowance and are subject to excess baggage rates. If you will be travelling with your pet, please contact EVA Air Reservations before the departure date to confirm the conditions of transportation.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE EVA Air will not accept pets in the cabin of any of their aircraft. Carrier size will depend on the size of your pet. Several sizes are available.
CARRIER WEIGHT N/A

Weight should not exceed 32 kg (70 lbs)

Note: provisions can be made for carriers over 32 kg (70 lbs) but they are subject to additional fees.

CHARGES / FEES N/A

Charges are based on one of two systems, depending on the point of departure and the destination:

Weight system - charged according to the total weight of pet and carrier.

Piece system - Pet and carrier will be charged as 2 units of excess baggage.*

*Pets and carriers weighing over 32 kg (70 lbs) will be charged as 3 units.

Restrictions

  • Because of health concerns related to seasonal heat, brachycephalic (or "snub-nosed") dogs and cats are not permitted to travel between May and October on some routes. For a complete list of breeds please consult the EVA Air website or speak with a customer service agent.
  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority of any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Pets cannot be carried to/from Australia as unchecked baggage in the cabin or as checked baggage in the cargo hold.
  • Pets cannot be carried to Hong Kong or the United Kingdom in the cabin of the aircraft or as checked baggage in the cargo hold. However, they may be carried from Hong Kong or the United Kingdom as checked baggage in the cargo hold.
  • EVA Air will not accept laboratory animals, any and all poison animals (such as snakes), or any captured birds.

If you are unable to travel with your pet

If your pet will be travelling unaccompanied, EVA Air Cargo may be able to help. They feature specialized handling for live animals, and as part of the Star Alliance family they may have other options available to accommodate pets. Please call EVA Air Reservations to determine what options may be available to you.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners or other airlines directly to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • EVA Air Reservations (Canada/USA): 1-800-695-1188
  • EVA Air Cargo (USA): 1-718-995-5220
  • EVA Air Cargo (Canada): 1-416-776-3659
  • EVA Air website: Click Here
 
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