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SriLankan Airlines

SriLankan Airlines is the Sri Lankan flag carrier. Since their launch in 1979, they have earned an outstanding reputation for safety, reliability, punctuality, and customer service. From their central hubs in Colombo and Hambantota, they serve some 64 destinations in 34 countries in Europe, Australia, Africa, the Middle East, South Asia, Southeast Asia, the Far East, and North America.

SriLankan Airlines will only accept pets for travel in the cargo holds of their aircraft, and only if proper documentation is presented. This can include valid health and vaccination certificates, as well as other documents required by the country you are planning to travel to. Pets and carriers do not count as part of your baggage allowance. Anyone travelling with a pet should be prepared to pay excess baggage fees.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE SriLankan Airlines will not accept animals in the cabin of any of their aircraft. Carrier size will depend on the size of the animal being transported.
CARRIER WEIGHT N/A Maximum weight should not exceed
32 kg (70 lbs)
CHARGES / FEES N/A Excess baggage charges apply to any animal being checked. Fees will depend on the weight of the animal and the carrier. Please contact a customer service agent for details.

Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to ensure that your animal friend will be able to travel with you.
  • You must ensure that your pet is properly crated and accompanied by valid health and vaccination certificates, entry permits, and any other required documents. If the proper documentation is not presented they will not be accepted for carriage.

If you are unable to travel with your pet

If your pet will be travelling unaccompanied, SriLankan Airlines Cargo may be able to help. They have extensive experience transporting everything from cats and dogs, to horses, and even baby elephants. Their Live Animal program was designed specifically to meet the needs of animal in transit. Please call a customer service agent for details.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners or other airlines directly to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • SriLankan Contact Center: 00 94 77 777 1979
  • SriLankan Cargo (USA): 1-877-915-2652
  • SriLankan Cargo (Canada): 1-888-431-9111
 
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