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Air Travel Guides > Latin America and the Caribbean Airlines > Cubana
Cubana

Cubana (or Linea Aerea Cubana) is the national carrier of Cuba. Founded in 1929, they are one of the oldest airlines in the Caribbean, and one of the oldest airlines in operation today. From their main hub in Havana they offer regional service within Cuba, as well international flights to Canada, Europe, and Mexico.

As far as pet travel is concerned, Cubana will generally not allow animals to travel in the cabin of the aircraft. They will make an exception for certified service animals, as long as advanced arrangements are made and proper documentation is presented. They will, however, accept pets in the cargo hold of the aircraft as long as all requirements for travel have been met.

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Cubana currently does not generally allow pets to travel in the cabin of any of their aircraft Please contact a Customer Service agent for details.
CARRIER WEIGHT N/A Please contact a Customer Service agent for details.
CHARGES / FEES N/A Excess baggage fees will apply.
Please contact a Customer Service agent for details.

Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to confirm a space for your pet.
  • Cubana does not specifically list guidelines or acceptance policies for specific pets. Please contact a customer service agent ahead of time to confirm all requirements and policies for pet travel.

If you are unable to travel with your pet

Cubana does offer cargo service aboard their aircraft but does not explicitly list their policies regarding unaccompanied animals. Please contact a Customer Service agent to determine what options may be available to you.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners, or other airlines you may be travelling with, to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • Cubana Customer Service (Toronto): 1-866-4CUBANA
  • Cubana Customer Service (Montreal): 1-888-667-1222
  • Cubana website: Click Here
 
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