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TAM Airlines

TAM Airlines is the Brazilian flag carrier and one of the largest airlines in Latin America. They offer extensive regional service throughout Brazil as well as international service to several European and North American destinations. They are also proud members of Star Alliance, the world's largest airline network.

In 2010, TAM joined forces with LAN Airlines S.A. and is now part of the LATAM Airlines Group. Although both airlines are still operating under their individual banners, the LATAM Group has affiliated resources in Peru, Argentina, Columbia, and Ecuador, making them a major player in Latin America. Together, they provide service to some 115 destinations in 23 countries.

It is also worth mentioning that TAM and LAN have different policies regarding pet travel. TAM will accept small dogs and cats for travel in the cabin of the aircraft on both regional and international flights. Any pets exceeding the weight or space limits for in-cabin transport may also be transported either as checked baggage or as manifest cargo freight.

(Please see the LAN listing for details of their pet travel policy)

IN-CABIN CHECKED BAGGAGE
CARRIER SIZE Maximum dimensions:
  • Length: 36 cm (14 in)
  • Width: 33 cm (13 in)
  • Height: 25 cm (10 in)
Maximum dimensions:
  • Length: 94 cm (37 in)
  • Width: 64 cm (25 in)
  • Height: 61 cm (24 in)
CARRIER WEIGHT
(animal + carrier)
10kg (22 lbs) max

Within Brazil: 50 kg (110 lbs)

International : 40 kg (88 lbs)

CHARGES / FEES Fees will depend on the point of departure and the destination. Fees will depend on the point of departure and the destination.

Restrictions

  • Travelers are reminded that every country has different rules and regulations governing the acceptance and transportation of animals. It is strongly recommended that you contact the consulate, embassy, or government authority for any country (or countries) you will be visiting to ensure that you have met all entrance requirements.
  • Space for pet travel is limited. Please call before you travel to confirm a space for your pet.
  • For international flights, only small animals (dogs, cats, guide monkeys) will be accepted in the cabin, and they will only be accepted in Business or Economy Class. Other animals will have to travel as checked baggage or as manifest cargo freight.
  • For all wild animals, exotic animals, or animals weighing over 50 kg (110 lbs), travel arrangements must be made through TAM Cargo. Please contact a service agent for details.

If you are unable to travel with your pet

If your pet will be travelling unaccompanied, TAM Cargo can help. They have experience transporting a variety of animals throughout Brazil and to any of their international destinations. Also, as a member of the Star Alliance family, they may be able to accommodate animals whose destinations are outside of their immediate flight network. Please contact a customer service agent to discuss the options that may be available to you.

Codeshare flights

Pets may not be accepted on flights operated by codeshare partners. It is strongly recommended that you contact any codeshare partners, or other airlines you may be travelling with, to familiarize yourself with their individual policies regarding pet travel.

Contact Information

  • TAM International Call Center: 786-972-3060
  • TAM Call Center (USA): 1-888-235-9826
  • TAM Cargo (USA): 1-877-826-9767
  • TAM website: Click Here
 
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